- Culture cannot be created or simply redesigned; it's not a top down decision. Culture manifests through a reciprocal process, and can be fostered and adjusted through communication, collaboration, and behavior reinforcements.
- Fostering a culture that reflects your organizational values and strategy is important. Make sure to reward behaviors that encourage what you're trying to accomplish.
- Treat your team like responsible adults; that's what they are.
- Rather than acting as an enforcement arm, leadership teams, management and HR, should instead work together with teams to support their growth.
Listen to our full podcast interview with Jane Watson below, where she goes into depth about the importance of aligning strategy, performance and your team.